Guidera O’Connor

/ The Issue

Our initial inspection showed up a number of issues, including the performance of the server, which was unable to handle the increased staff numbers. Backups were rarely completing and the server was often crashing, which posed a serious risk to business continuity. The server had not been regularly maintained and it was clear that LeetGeek would have to devise a strategy to protect the company from a potential catastrophic failure.

/ The Solution

LeetGeek assessed the needs of Guidera O’Connor and decided to upgrade the current server, which saved it the expense of a brand new machine. The server's hard drives were upgraded to larger and faster disks which restored its ability to handle the demand and ensure that backups could be completed within schedule.

Since then, Guidera O’Connor has moved to a new, purpose-built office in Thebarton. LeetGeek was enlisted to project-manage all the IT aspects of the move. All computers were shutdown on a Friday afternoon ready for the move. The transfer took place over the weekend and everything was up and running for the start of business at the new location. Even when the phone company decided to sever the connection at the telephone exchange, LeetGeek was quickly able to come up with a backup solution so that staff members could get email while the phone service was restored.

From the very start, LeetGeek has implemented a regular maintenance and monitoring schedule to protect Guidera O’Connor pro-actively against the majority of common issues that most businesses encounter. Coupled with strategic planning, this approach has provided Guidera O’Connor with several years of trouble-free service.

If you think your systems are running slower than they should or if you need help planning an IT move, please call our office on (08) 7324 7777.